Check out the Local Events section to see all upcoming events.
If you are aware of a group in the Torbay area and would like to use the website (free, easy), please contact us and we can guide you through the access controls.
Please see the details Sessional poster regarding the possibliity of a chambers being set up for the Torbay area. This will be free of charge.
Tuesday 1st October
Pomona House, Oak View Close, Torquay, TQ2 7FF
19.15 Registration and buffet
19.30-19.45 Presentations – ”Who, what and why?”
19.45-20.30 – Q+A
We are pleased to announce that the online Yellow Card Scheme has now been launched for all GPs within South Devon and Torbay practices and can be accessed via the CCG intranet iKnow. The scheme will enable GPs to raise concerns/issues about care their patients have experienced. To access the iknow please follow the below instructions:
• Go to http://nww.southdevonandtorbayccg.nhs.uk
• When prompted to log in, enter:
– Username: sdhc\L83*** (where L83*** relates to the specific practice you are working from. Please liaise with your practice manager for your practice code)
– Password: ?????? (this is generic to the practice you are working from. Please liaise with your practice manager for your password)
• iKnow should then load
Some of the boxes are mandatory but the more information you can provide us, the easier it will be for us to ensure this information is investigated. Please tick as many boxes that are relevant and you may find that you’ll tick more than one option.
Feedback will be provided in many ways, one of these will be a newsletter called ‘Significant Times’, this will provide you with the learning from the themes and trends, and individual feedback if appropriate. To aid the sharing of the learning please provide as much detail as possible, without including patient name or details in the additional comments box. If there is any learning from a significant event, inclusion of this would be much appreciated and hopefully this will lessen the need for clarification.
If you experience any problems with the online form please do not hesitate to contact us on: firstname.lastname@example.org